Reservation Support

Managing reservations can be time-consuming — that's where we come in.
Willow Oaks Global Partners provides expert reservation support designed to save you time, reduce errors, and elevate your customer service. Our U.S.-based team offers a seamless extension of your brand, handling client inquiries, managing bookings, and supporting travel agents with the tools they need to confidently sell your product.

Whether you're a small operator or a growing tour supplier, we help you focus on what you do best — delivering exceptional travel experiences — while we take care of the rest.

Call Support for Your Clients

We provide professional, brand-aligned phone and email support to answer questions, check availability, and assist with booking changes — ensuring your clients receive fast, friendly, and accurate service.

Reservation Management

Our team handles day-to-day booking tasks, from initial inquiry to final confirmation. We integrate with your systems or use ours to maintain accurate records and streamline communications.

Agent Training and Support

We equip travel advisors with the knowledge and tools they need to confidently sell your tours. This includes live training sessions, FAQs, cheat sheets, and ongoing support for questions and follow-up.

Tour Promotion Assistance

We assist in promoting your tours directly to our network of vetted advisors and group leaders, increasing visibility and helping drive qualified inquiries that lead to bookings.